Privacy Policy

Canserve Privacypolicy

CanServ AutoCare ("CanServ," "we," "our," or "us") is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our online platform and services. By accessing and using CanServ AutoCare, you agree to the terms and practices described in this Privacy Policy.

Information We Collect

We collect the following types of information when you use our platform:

  • Personal Information: When you create an account, book services, or contact our customer support, we may collect personal information such as your name, email address, phone number, and vehicle details.
  • Transaction Data: We collect information related to the services you book, including pricing, payment details, and billing information.
  • Usage Information: Our platform may automatically collect information on how you use our website and app, including IP addresses, device information, and interactions with our services.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to improve your experience and understand your preferences.

How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To facilitate and provide car services, including scheduling, communication with service centres, and payment processing.
  • Customer Support: To respond to your inquiries, resolve issues, and assist with your service requests.
  • Service Enhancement: To analyse usage data, improve our platform, and personalise your experience.
  • Legal Compliance: To comply with legal obligations and respond to lawful requests from authorities.

Information Sharing

We may share your information in the following circumstances:

  • With Service Centers: To facilitate service bookings and ensure service centre availability.
  • With Third-Party Service Providers: To process payments, perform analytics, and enhance our services.
  • Legal Requirements: To comply with legal obligations and respond to lawful requests from authorities.

Data Security

  • We implement security measures to protect your data against unauthorised access, alteration, disclosure, or destruction. However, please be aware that no security system is entirely foolproof.

Your Choices

You have the right to:

  • Access and Update: Access and update your personal information through your account settings.
  • Data Deletion: Request the deletion of your data, subject to legal and operational constraints.
  • Marketing Communications: Opt out of marketing communications at any time.

Children's Privacy

  • CanServ AutoCare is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to Privacy Policy

  • CanServ reserves the right to update this Privacy Policy as needed. We will notify you of significant changes.

Contact Us

  • If you have questions or concerns about this Privacy Policy or your data, please contact us at [Insert Contact Information].

Please review this Privacy Policy regularly to stay informed about how we collect, use, and protect your data. Your continued use of CanServ AutoCare signifies your acceptance of this Privacy Policy.