Terms and Conditions

Canserve Termsandconditions

The Terms and Conditions ("Terms") outline the rules, regulations, and guidelines for using the CanServ AutoCare platform and its services. By accessing and using our platform, you agree to abide by these Terms. Please read them carefully.

Service Booking

  • CanServ AutoCare provides an online platform for scheduling and managing car services.
  • All bookings are subject to service center availability.
  • Booking confirmation is provided upon successful payment.

Service Centers

  • CanServ collaborates with certified service centers across Canada.
  • The quality and delivery of services are the responsibility of the service centers.
  • CanServ is not liable for any issues arising from service center operations.


  • Pricing for services, parts, and labor is transparent and disclosed before booking confirmation.
  • It's the user's responsibility to ensure the accuracy of the information.

Digital Service History

  • CanServ stores and provides access to your vehicle's digital service history.
  • CanServ reserves the right to update pricing.

Privacy and Data

  • CanServ respects your privacy and adheres to data protection laws.
  • User data is handled in accordance with our Privacy Policy.


  • Payment for services can be made using secure online payment methods.
  • CanServ is not responsible for any payment issues with third-party payment processors.

Cancellations and Refunds

  • Cancellations must be made within the specified time frame to be eligible for a refund.
  • Cancellation and refund policies may vary for different service centres.

Emergency Services

  • CanServ offers emergency services, including on-the-spot repairs and towing.
  • Emergency service availability may vary by location.

User Conduct

  • Users must abide by CanServ's code of conduct and not engage in any unlawful or disruptive behaviour on the platform.


  • CanServ reserves the right to terminate or suspend user accounts for violations of these Terms.


  • CanServ is not liable for any losses, damages, or injuries resulting from the use of our platform or services.
  • We recommend that users maintain proper insurance coverage.


  • CanServ reserves the right to update or modify these Terms at any time.
  • Users will be notified of significant changes.

Contact Information

  • Users must provide accurate and up-to-date contact information.
  • CanServ may contact users with important service-related information.

Applicable Law

  • These Terms are governed by the laws of Canada.

By using CanServ AutoCare, you agree to these Terms and Conditions. If you do not agree with these Terms, please refrain from using our platform. If you have any questions or concerns, please contact our customer support team for assistance.